EI White Paper BPO Philippines
Balanced Scorecard And Strategy Focussed Execution
By: Dr. Pratik P. SURANA Chief Mentor and Founder Quantum worldwide The ability of an organization to execute its strategy is directly proportional to its ability to understand and communicate the strategy. The most successful tool for articulating, implementing, and managing the overall business strategy is the Balanced Scorecard. The Balanced Scorecard (scorecard for short), […]
Emotional Intelligence and Job Stress among Bank Employees
The revolutionary changes witnessed in the nature of work in business organizations, particularly during last four decades, have greatly influenced the work culture and performance of these organizations. There was a huge introduction of new technology, predominantly the use of computers, into the place of work followed by a massive shift towards globalization, with many […]
White Paper on Emotional Intelligence in Educational Context in India
Dr. Pratik P. SURANAPh.D. (Emotional Intelligence)EQ I 2.0 certified practitioner, Life CoachFounder: Quantum grouppratiks@quantumtrainings.com Emotional intelligence (EI), after the publication of Daniel Goleman’s first book
Making Emotionally Intelligent Work life: A Technical Report on the Training Approaches to be taken to build Emotionally Intelligent Workforce.
Report Compiled by:Dr. Pratik P. SURANAPh.D. ACTP, EQ I 2.0Certified Practitioner Chief Mentor and Founder,Quantum,India Current interest in “emotional intelligence” has raised the question of
Quantum Learning Matters
Published: July 04, 2026 Download PDF ABOUT QUANTUM Quantum Infotrainers & Consultants Pvt. Ltd. is a leading provider of comprehensive training and development solutions designed to empower individuals and organisations to thrive in today’s rapidly evolving business landscape. We partner with industry leaders to identify skill gaps, design programs that fit your needs, and deliver […]
Why Indian Teams Struggle with Assertive Communication and How to Fix It

Opening scene, a familiar office moment “Did you finish the report?” “Yes yes, almost done.” “When can I expect it?” “Soon.” Two days later, the report still has not arrived. The manager feels frustrated.The employee feels pressured.Neither of them feels heard. This is not laziness.This is not incompetence.This is a classic case of missing assertive […]
Hybrid Work Confusion: Why Productivity Is Dropping and Communication Is Breaking

Opening scene — the meeting that explains everything The meeting was scheduled for 10 am. Three people joined from the office.Two joined from home.One joined late because of traffic.Another kept saying, “Sorry, can you repeat that? My audio dropped.” Halfway through, the office group started a side discussion.The remote participants went silent.Decisions were assumed.Responsibilities were […]
Emotional Distress at Work: The Silent Productivity Killer No One Talks About

Opening scene – the moment no one notices 8:45 AM, Mumbai. Ankita walks into the office, coffee in hand, trying to look composed.She spent half the night replaying a tense conversation with her manager. Her colleague whispers, “Morning! Big day today?”She smiles and says, “Yes, all good.” But inside, her mind is already drowning.By noon, […]
Why Teams Work All Day but Still Lag Behind: The Time Management Crisis in Corporate India

Walk into any modern office in India today and you will hear the same complaints. “We are busy the whole day but nothing moves.”“We start tasks but somehow never finish on time.”“We have meetings back-to-back and no time to do actual work.” It is not a lack of talent. It is not a lack of […]